Customer Service & Warranty

Frequently Asked Questions/Troubleshooting

We find that most customer queries can be resolved easily.
Please click through our list

of most Frequently Asked Questions to see if we can help you.

We recommend Hillmark Cleaning Products www.hillmark.com.au

Warranty & Service. Log your service call online

My Product was purchased within the last 2 years
with a standard 2 year warranty.

My product was purchased within the last 5 years
with the optional 5 year extended warranty.

My product is outside the warranty period.

Spare Parts

All our spare parts are handled by Doug Smith Spares

Please click on logo to be redirected to their website.

www.dougsmithspares.com.au

Sales & Delivery

If you have a question regarding appliance sales and delivery please ring our team on

and let Mary or Maree help you