IAG 2009 Service Request Form

Please be sure to read your user manual and check the FAQ page for possible solutions before raising a service request.

To view the FAQ page please click on the link below

customersupport.integratedappliancegroup.com.au/faq.htm

Please complete the form below

Your name
Please select
Commercial clients please enter your PO number
Store purchased from
Store Suburb
Owner's Name
Phone Number (include area code)
Email Address
Contact Name
Contact Phone Number
Full Address of appliance location
Suburb
State
Post Code
Service request cannot be activated until Model Number and Date of Delivery are provided
MODEL NUMBER	*
Serial Number required if Dishwasher is model # IDI6IE2, IDF6SE2, IDF6WE2, IDF6SE2E, IDF6WE2E, BDF6SE2 & BDF6SE2E
Serial Number (if required)
DATE OF DELIVERY (DD/MM/YY)	*
Please note proof of purchase requirements below
DETAILS OF FAULT
I ACCEPT & HAVE READ THE CONDITIONS BELOW

I ACCEPT	YES NO

Please type what you see in the image

	* Denotes a required field

Service Request cannot be activated until Model Number and Date of Delivery are provided

Please note that proof of purchase must be sighted by the technician on the day of service

Documents suitable for proof of purchase include:
*Delivery dockets;
*Retailer or supplier invoices;
*Kitchen cabinet invoices that incorporate appliances;
*Credit card statements where the purchase of the appliances are clearly depicted;
*Handover document (new dwellings only).

MANUFACTURERS WARRANTY DOES NOT COVER THE FOLLOWING:

* Incorrect Installation of the Appliance
* Instruction on Use of the Appliance
* Replacement of light globes, house fuses or reset of circuit breakers
* Cleaning of the Appliance

Please note that service calls which fall outside the warranty conditions will be charged by the technician on the day of service.

Please be sure to read your user manual and check the FAQ page for possible solutions to avoid possible service call charges.

Please refer to the Warranty Card for terms and conditions.

Thank you for completing the form, a customer service staff member will be in contact with you soon.

EMAIL: service@integratedappliancegroup com au or FAX 02 9958 3555